About Reliable Impact Windows & Doors
Reliable Impact Windows & Doors provides both Commercial and Residential Building Services in the Tri-County Area, serving Miami-Dade, Broward, and Palm Beach Counties. We are a Florida Certified Building Contractor that specializes in providing and installing high-quality hurricane impact resistant windows & doors.
Licensed and fully insured, Reliable Impact Windows & Doors takes pride in using only certified products made by nationally recognized manufacturers. Quality always comes first, which is why all of our products are approved to meet the most stringent hurricane-resistant codes in the nation. All of our projects are completed to the satisfaction of our clients and are inspected by your Local Building Officials.
A Window & Door Contractor You Can Rely On
Companies in this industry come and go all the time. You have to be sure when you are hiring a window and door contractor that you are
working with a company you can rely on! We employ a team of experts with over 20 years of experience. Our window and door installers are
trusted and trained professionals that make every attempt to exceed your expectations.
At Reliable Impact Windows & Doors, 100% of our business is from referrals. Our customers’ positive experience and feedback
reminds us that our system works. Local builders and GCs trust us every day to install these important structural
components to any home or building.
Our sales professionals will work with you until we find the perfect fit for your home or office.
Rich P. Morris
Founder and President
State Certified Building Contractor
Rich founded Reliable Windows and Doors in early 2009 and takes great pride in establishing long lasting and trusting relationships with our clients and vendors.Rich has been recognized in the window & door industry for earning Platinum and Diamond levels with the most respected window and door manufacturers in the impact resistant market.
“Our business found great success in offering Reliable communication, Quality Installations, and quick & effective service solutions when manufacturers couldn’t keep up with our high volume”.
“Reputation built our business... still to this day, Reliable has never solicited or placed an Advertisement for sales or services”
“Referral business has been the consistent fuel to our growth knowing that“Quality” and “Reliability” are the greatest needs of our Luxury Developers and Home Owners.Rich currently oversees operations & sales while maintaining very close relationships with clients, builders, and our respected vendors.
Oby Lombard
Chief Operating Officer
Cassandra Tougas
Director of Administration
Jorge Achite
Executive Assitant
Diana Galbur
Accounting Manager
Roberta Ali
Bookkeeper
Bernardo Costa
Director of Project Manager
Mike Torres
Field Operations Manager
Desmond DeMoore
Project Manager
Ernst Saint Vil
Project Manager
Jen Ribeiro
Project Coordinator
Natalia Corolino
Scheduling Coordinator
Kristen Rand
Administrative Assistant
Francisco Leite
Project Manager/Sales Associate
Ivan Seas
Sales Associate
Scott Shapiro
Sales Associate
Mary Dicken
Permitting
Mary is our in-house Permit Specialist. She handles all aspects of NOA and FL Building Code documents for our clients and builders. Her duties include: preparing Window/Door Schedules, Floor plans and Layouts, Cross checks Design Pressure Sheets with Engineer provided documents, and expedites our permits in and out of all Tri-County Municipalities.
“Mary has developed fun and strategic relationships within the building departments that we work with. I am always amazed at how effectively she responds to our builder’s requests and how quickly she turns plans into Approved Permits.” ~ Rich Morris
Portia McCutcheon
Office Assistant
Alex Weiner
Media Production Specialist
Alejandro Gonzalez
Warehouse Manager
Arturo Faroy
Service Tech
Ismel Hernandes
Service Tech
Jose Achite
Service Tech


