Privacy Policy
Last updated: August 2026
This Privacy Policy explains how Reliable Impact Windows & Doors (“Reliable,” “we,” “us,” or “our”) collects, uses, and protects information from visitors (“Users”) of onlyreliable.com (the “Site”).
Information We Collect
Personal information. When you fill out a form on our Site — such as a quote request or contact form — we may collect your name, email address, phone number, job address, and project details you provide voluntarily. You may browse the Site without submitting any personal information.
Automatically collected information. When you visit our Site, certain technical information is collected automatically, including your browser type, device type, approximate location (city/region level), pages visited, and how you arrived at our Site.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to operate correctly and to understand how visitors use our Site. Specifically, we use:
Google Tag Manager / Google Analytics / Google Ads — to understand site traffic, visitor behavior, and to measure the effectiveness of our advertising.
Microsoft Clarity — to understand site traffic, visitor behavior, and to improve the Site through session recordings and heatmaps. Microsoft Clarity and Bing may also use related cookies for advertising purposes.
YouTube — if embedded videos are present on the Site, YouTube may set cookies to support playback and related functionality.
Functional cookies — to support form submission (Gravity Forms) and spam protection (Google reCAPTCHA).
Where required by law, these cookies are only set after you provide consent through our cookie consent banner. You can change or withdraw your consent at any time using the cookie preferences link in the site footer, or by adjusting your browser settings to block or delete cookies (note that some site features may not function properly if you do so).
How We Use Your Information
We use the information we collect to:
Respond to quote requests and inquiries
Operate, maintain, and improve the Site
Understand aggregate traffic and usage trends
Communicate with you about your project or request
We do not sell your personal information.
Third Parties We Share Data With
Google (Analytics, Tag Manager, Ads, reCAPTCHA, YouTube) — site analytics, advertising, and spam protection
Microsoft (Clarity/Bing) — session recording, heatmap analytics, and advertising
Gravity Forms / WP Mail SMTP — form submission and email delivery
Hosting and CDN providers (e.g., Cloudflare) — site performance and security
How We Protect Your Information
We use SSL encryption for data submitted through our Site and follow reasonable security practices to protect against unauthorized access, disclosure, or misuse of your information.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of certain data processing. To exercise these rights, contact us at info@onlyreliable.com
Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
Questions about this policy? Contact us at info@onlyreliable.com or 954-818-8308.